00000cam a22000004i 4500 UP-1685594773861312167 Buklod 20240425162128.0 m |o d | ta 150513s2003 njua rb |||1 u|eng d 0130993069 (iLib)UPBAG-00000016546 GRC-1057 Php8,190.00 DLC BAG rda eng HD 62.15 T66 2003 Besterfield, Dale H. author. Total quality management Dale H. Besterfield [and four others]. Third edition. Upper Saddle River, New Jersey Prentice Hall ©2003. xi, 640 pages illustrations 24 cm Includes bibliographical references (pages 631-633) and index. Total quality management. Besterfield-Michna, Carol author. Besterfield, Glen H. author. Besterfield-Sacre, Mary author. FO UPBAG GRC HD 62.15 T66 2003 Book