Looking out/looking in - Adler, Ronald B. (Ronald Brian) 1946-; Towne, Neil 1928- (Fort Worth, TX Harcourt Brace College Publishers, 2002)
Chapter 1: A first look at interpersonal relationships -- Chapter 2: Communication and identity: the self and messages -- Chapter 3: Perception: what you see is what you get -- Chapter 4: Emotions: thinking, feeling, and action -- Chapter 5: Language: barrier and bridge -- Chapter 6: Nonverbal communication: messages without words -- Chapter 7: Listening: more than meets the ear -- Chapter 8: Communication and relational dynamic -- Chapter 9: Improving communication climates -- Chapter 10: Managing interpersonal conflicts.
Revised edition of: Looking out/looking in: interpersonal communication.
Includes bibliographical references (pages [450]-469) and indexes.
Keywords: Interpersonal communication