Cita APA (7th ed.)

Cloke, K., & Goldsmith, J. (2001). Resolving conflicts at work: A complete guide for everyone at work (First edition.). Jossey-Bass.

Cita Chicago (17th ed.)

Cloke, Kenneth, i Joan Goldsmith. Resolving Conflicts at Work: A Complete Guide for Everyone at Work. First edition. San Francisco, California: Jossey-Bass, 2001.

Cita MLA (9th ed.)

Cloke, Kenneth, i Joan Goldsmith. Resolving Conflicts at Work: A Complete Guide for Everyone at Work. First edition. Jossey-Bass, 2001.