Citazione Stile APA (7a Edizione)

Crosby, P. B. (1979). Quality is free: The art of making quality certain. McGraw-Hill.

Citazione stile Chigago Style (17a edizione)

Crosby, Philip B. Quality Is Free: The Art of Making Quality Certain. New York: McGraw-Hill, 1979.

Citatione MLA (9a ed.)

Crosby, Philip B. Quality Is Free: The Art of Making Quality Certain. McGraw-Hill, 1979.