Kaplan, R. S., & Norton, D. P. (2001). The strategy-focused organization: How balanced scorecard companies thrive in the new business environment. Harvard Business School Publishing Corporation.
Chicago-Zitierstil (17. Ausg.)Kaplan, Robert S., und D. P. Norton. The Strategy-focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment. Boston: Harvard Business School Publishing Corporation, 2001.
MLA-Zitierstil (9. Ausg.)Kaplan, Robert S., und D. P. Norton. The Strategy-focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment. Harvard Business School Publishing Corporation, 2001.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.