Kaplan, R. S., & Norton, D. P. (2001). The strategy-focused organization: How balanced scorecard companies thrive in the new business environment. Harvard Business School Publishing Corporation.
Cita Chicago (17th ed.)Kaplan, Robert S., i D. P. Norton. The Strategy-focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment. Boston: Harvard Business School Publishing Corporation, 2001.
Cita MLA (9th ed.)Kaplan, Robert S., i D. P. Norton. The Strategy-focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment. Harvard Business School Publishing Corporation, 2001.
Atenció: Aquestes cites poden no estar 100% correctes.