Chase, R. B., Aquilano, N. J., & Jacobs F. Robert. (1998). Production and operations management: Manufacturing and services (Eighth edition.). Irwin/McGraw-Hill.
Citação do estilo Chicago (17ª ed.)Chase, Richard B., Nicholas J. Aquilano, e Jacobs F. Robert. Production and Operations Management: Manufacturing and Services. Eighth edition. Boston: Irwin/McGraw-Hill, 1998.
Citação MLA (9ª ed.)Chase, Richard B., et al. Production and Operations Management: Manufacturing and Services. Eighth edition. Irwin/McGraw-Hill, 1998.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.