00000cam a22000004a 4500 UP-1685594773857518894 Buklod 20230731090518.0 m |o d | ta 120327s2012 nyua r |001 0|eng d 9780071767187 (iLib)UPEPP-00002303224 DLC DSOLAIR rda eng HD 62.15 P54 2012 Plenert, Gerhard Johannes author. Strategic continuous process improvement which quality tools to use, and when to use them Gerhard Plenert. New York McGraw-Hill [2012] xxii, 234 pages illustrations 24 cm Includes index. This practical guide explains how to implement a strategic performance model and select and integrate appropriate metrics to acheive desired goals. -- from back cover. Total quality management. Quality control Standards. FO UPEPO UPEPO HD 62.15 P54 2012 Book