APA (7 ম সংস্করণ) উদ্ধৃতি

Flanigan, E. M. (1995). Process improvement: Enhancing your organization's effectiveness. Crisp Publications, Inc.

শিকাগো স্টাইল (17 তম সংস্করণ) উদ্ধৃতি

Flanigan, Eileen M. Process Improvement: Enhancing Your Organization's Effectiveness. Menlo Park, California: Crisp Publications, Inc, 1995.

M.L.A (9 ম সংস্করণ) উদ্ধৃতি

Flanigan, Eileen M. Process Improvement: Enhancing Your Organization's Effectiveness. Crisp Publications, Inc, 1995.