Cita APA (7a ed.)

Chaffey, D. (2007). Total e-mail marketing. Elsevier.

Cita Chicago Style (17a ed.)

Chaffey, Dave. Total E-mail Marketing. Amsterdam: Elsevier, 2007.

Cita MLA (9a ed.)

Chaffey, Dave. Total E-mail Marketing. Elsevier, 2007.