Slack, N., Chambers, S., & Johnston, R. (2004). Operations management (4th ed.). Pearson Education.
Cita Chicago (17th ed.)Slack, Nigel, Stuart Chambers, i Robert Johnston. Operations Management. 4th ed. New York: Pearson Education, 2004.
Cita MLA (9th ed.)Slack, Nigel, et al. Operations Management. 4th ed. Pearson Education, 2004.
Atenció: Aquestes cites poden no estar 100% correctes.