Cita APA (7a ed.)

Evans, J. R. (1997). Production/operations management: Quality, performance, and value (5th ed.). West Pub. Co.

Cita Chicago Style (17a ed.)

Evans, James R. Production/operations Management: Quality, Performance, and Value. 5th ed. Minneapolis: West Pub. Co, 1997.

Cita MLA (9a ed.)

Evans, James R. Production/operations Management: Quality, Performance, and Value. 5th ed. West Pub. Co, 1997.