(2000). Harvard business review on negotiation and conflict resolution. Harvard Business School Press.
Citação do estilo Chicago (17ª ed.)Harvard Business Review on Negotiation and Conflict Resolution. Boston: Harvard Business School Press, 2000.
Citação MLA (9ª ed.)Harvard Business Review on Negotiation and Conflict Resolution. Harvard Business School Press, 2000.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.