(2000). Harvard business review on negotiation and conflict resolution. Harvard Business School Press.
Čikaški stil citiranja (17. izdanje)Harvard Business Review on Negotiation and Conflict Resolution. Boston: Harvard Business School Press, 2000.
MLA način citiranja (9. izdanje)Harvard Business Review on Negotiation and Conflict Resolution. Harvard Business School Press, 2000.
Upozorenje: Ovi citati možda nisu uvijek 100% točni.