Assessing business excellence a guide to self-assessment

Bibliographic Details
Main Author:	Porter, L. J. (Les J.)
Other Authors:	Tanner, S. J. (Steve J.)
Format:	Book
Language:	English
Published:	Oxford Butterworth-Heinemann 1996.
Subjects:	Benchmarking (Management) Industrial efficiency > Evaluation. Total quality management. Business > Assessment.