Harcourt, J., & Krizan, A. C. (1999). Business communication (4th ed.). South-Western College Publishing.
Cita Chicago Style (17a ed.)Harcourt, Jules, y A. C. Krizan. Business Communication. 4th ed. Cincinnati, Ohio: South-Western College Publishing, 1999.
Cita MLA (9a ed.)Harcourt, Jules, y A. C. Krizan. Business Communication. 4th ed. South-Western College Publishing, 1999.
Precaución: Estas citas no son 100% exactas.