Harcourt, J., & Krizan, A. C. (1999). Business communication (4th ed.). South-Western College Publishing.
Cita Chicago (17th ed.)Harcourt, Jules, i A. C. Krizan. Business Communication. 4th ed. Cincinnati, Ohio: South-Western College Publishing, 1999.
Cita MLA (9th ed.)Harcourt, Jules, i A. C. Krizan. Business Communication. 4th ed. South-Western College Publishing, 1999.
Atenció: Aquestes cites poden no estar 100% correctes.