Kettl, D. F. (1996). Civil service reform: Building a government that works. Brookings Institution Press.
Cita Chicago Style (17a ed.)Kettl, Donald F. Civil Service Reform: Building a Government That Works. Washington, D.C: Brookings Institution Press, 1996.
Cita MLA (8a ed.)Kettl, Donald F. Civil Service Reform: Building a Government That Works. Brookings Institution Press, 1996.
Precaución: Estas citas no son 100% exactas.