King, W. R. (1998). Organizational transformation through business process reengineering: Applying the lessons learned. Prentice Hall.
Citação do estilo Chicago (17ª ed.)King, William Richard. Organizational Transformation Through Business Process Reengineering: Applying the Lessons Learned. Upper Saddle River, N.J: Prentice Hall, 1998.
Citação MLA (9ª ed.)King, William Richard. Organizational Transformation Through Business Process Reengineering: Applying the Lessons Learned. Prentice Hall, 1998.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.