Hansen, G. A. (1997). Automating business process reengineering: Using the power of visual simulation strategies to improve performance and profit (2nd ed.). Prentice Hall.
Chicago-Zitierstil (17. Ausg.)Hansen, Gregory A. Automating Business Process Reengineering: Using the Power of Visual Simulation Strategies to Improve Performance and Profit. 2nd ed. Upper Saddle River, N.J: Prentice Hall, 1997.
MLA-Zitierstil (9. Ausg.)Hansen, Gregory A. Automating Business Process Reengineering: Using the Power of Visual Simulation Strategies to Improve Performance and Profit. 2nd ed. Prentice Hall, 1997.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.