Cita APA (7th ed.)

Hansen, G. A. (1997). Automating business process reengineering: Using the power of visual simulation strategies to improve performance and profit (2nd ed.). Prentice Hall.

Cita Chicago (17th ed.)

Hansen, Gregory A. Automating Business Process Reengineering: Using the Power of Visual Simulation Strategies to Improve Performance and Profit. 2nd ed. Upper Saddle River, N.J: Prentice Hall, 1997.

Cita MLA (9th ed.)

Hansen, Gregory A. Automating Business Process Reengineering: Using the Power of Visual Simulation Strategies to Improve Performance and Profit. 2nd ed. Prentice Hall, 1997.