Hansen, G. A. (1997). Automating business process reengineering: Using the power of visual simulation strategies to improve performance and profit (2nd ed.). Prentice Hall.
Chicago Style (17th ed.) CitationHansen, Gregory A. Automating Business Process Reengineering: Using the Power of Visual Simulation Strategies to Improve Performance and Profit. 2nd ed. Upper Saddle River, N.J: Prentice Hall, 1997.
MLA (9th ed.) CitationHansen, Gregory A. Automating Business Process Reengineering: Using the Power of Visual Simulation Strategies to Improve Performance and Profit. 2nd ed. Prentice Hall, 1997.
Warning: These citations may not always be 100% accurate.