Hansen, G. A. (1997). Automating business process reengineering: Using the power of visual simulation strategies to improve performance and profit (2nd ed.). Prentice Hall.
Citazione stile Chigago Style (17a edizione)Hansen, Gregory A. Automating Business Process Reengineering: Using the Power of Visual Simulation Strategies to Improve Performance and Profit. 2nd ed. Upper Saddle River, N.J: Prentice Hall, 1997.
Citatione MLA (9a ed.)Hansen, Gregory A. Automating Business Process Reengineering: Using the Power of Visual Simulation Strategies to Improve Performance and Profit. 2nd ed. Prentice Hall, 1997.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.