Swanson, R. A. (1994). Analysis for improving performance: Tools for diagnosing organizations & documenting workplace expertise. Berrett-Koehler.
Cita Chicago (17th ed.)Swanson, Richard A. Analysis for Improving Performance: Tools for Diagnosing Organizations & Documenting Workplace Expertise. San Francisco: Berrett-Koehler, 1994.
Cita MLA (9th ed.)Swanson, Richard A. Analysis for Improving Performance: Tools for Diagnosing Organizations & Documenting Workplace Expertise. Berrett-Koehler, 1994.
Atenció: Aquestes cites poden no estar 100% correctes.