Seville, J., & Reid, H. (1996). Managing operations: Customers, productivity, improvement and change. Prentice Hall.
Citazione stile Chigago Style (17a edizione)Seville, James, e Howard Reid. Managing Operations: Customers, Productivity, Improvement and Change. Sydney: Prentice Hall, 1996.
Citatione MLA (9a ed.)Seville, James, e Howard Reid. Managing Operations: Customers, Productivity, Improvement and Change. Prentice Hall, 1996.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.