Cita APA (7th ed.)

Seville, J., & Reid, H. (1996). Managing operations: Customers, productivity, improvement and change. Prentice Hall.

Cita Chicago (17th ed.)

Seville, James, i Howard Reid. Managing Operations: Customers, Productivity, Improvement and Change. Sydney: Prentice Hall, 1996.

Cita MLA (9th ed.)

Seville, James, i Howard Reid. Managing Operations: Customers, Productivity, Improvement and Change. Prentice Hall, 1996.