APA (7th ed.) Citation

Melan, E. H. (1993). Process management: Methods for improving products and service. McGraw-Hill Copublished with ASQC Quality Press.

Chicago Style (17th ed.) Citation

Melan, Eugene H. Process Management: Methods for Improving Products and Service. New York: McGraw-Hill Copublished with ASQC Quality Press, 1993.

MLA (9th ed.) Citation

Melan, Eugene H. Process Management: Methods for Improving Products and Service. McGraw-Hill Copublished with ASQC Quality Press, 1993.