Juran, J. M., & Gryna, F. M. (1993). Quality planning and analysis: From product development through use (3rd ed.). McGraw-Hill.
Chicago-Zitierstil (17. Ausg.)Juran, J. M., und Frank M. Gryna. Quality Planning and Analysis: From Product Development Through Use. 3rd ed. New York: McGraw-Hill, 1993.
MLA-Zitierstil (9. Ausg.)Juran, J. M., und Frank M. Gryna. Quality Planning and Analysis: From Product Development Through Use. 3rd ed. McGraw-Hill, 1993.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.