Analysis of patients' and health care providers' perceptions on the delivery of quality health care services at a tertiary medical center in Quezon City

This is a qualitative descriptive study on perceptions of customers and health care providers quality of health care provided by the different service areas of a tertiary training hospital . Two groups of respondents consisted of 2256 customers and 61 health care providers. Satisfaction on the dif...

ver descrição completa

Detalhes bibliográficos
Autor principal: Santella-Jara, Margarita S. (Autor)
Formato: Tese
Idioma:English
Publicado em: 2017.
Assuntos: