Style de citation APA (7e éd.)

Berry, L. L., & Seltman, K. D. (2008). Management lessons from Mayo Clinic: Inside one of the world's most admired service organizations. McGraw-Hill.

Style de citation Chicago (17e éd.)

Berry, Leonard L., et Kent D. Seltman. Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations. New York: McGraw-Hill, 2008.

Style de citation MLA (9e éd.)

Berry, Leonard L., et Kent D. Seltman. Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations. McGraw-Hill, 2008.