(2012). Shortell and Kaluzny's health care management: Organization design & behaviour (6th ed.). Delmar Cengage Learning.
Citação norma ChicagoShortell and Kaluzny's Health Care Management: Organization Design & Behaviour. 6th ed. Clifton Park, NY: Delmar Cengage Learning, 2012.
Citação norma MLAShortell and Kaluzny's Health Care Management: Organization Design & Behaviour. 6th ed. Delmar Cengage Learning, 2012.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.