Futrell, C. M. (2000). ABC's of relationship selling (6th ed.). Irwin/McGraw-Hill.
Citazione stile Chigago Style (17a edizione)Futrell, Charles M. ABC's of Relationship Selling. 6th ed. Boston: Irwin/McGraw-Hill, 2000.
Citatione MLA (9a ed.)Futrell, Charles M. ABC's of Relationship Selling. 6th ed. Irwin/McGraw-Hill, 2000.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.