APA aipamena

Amin, S. (2008). Are you being served?: New tools for measuring service delivery. The World Bank.

Chicago Style aipamena

Amin, Samia. Are You Being Served?: New Tools for Measuring Service Delivery. Washington, D.C: The World Bank, 2008.

MLA aipamena

Amin, Samia. Are You Being Served?: New Tools for Measuring Service Delivery. The World Bank, 2008.