Paran, J. C. D., Caluen, I. C., Principe, A. P., Santos, E. K. N., Valerio, R. B., & Pabalan, M. C. P. (2007). Making a citizen's charter: Quality service, transparency and accountability in local governance. Development Academy of the Philippines.
Citación estilo ChicagoParan, Julie Catherine D., Imelda C. Caluen, Alvin P. Principe, Erwin Krishna N. Santos, Rex B. Valerio, and Maria Concepcion P. Pabalan. Making a Citizen's Charter: Quality Service, Transparency and Accountability in Local Governance. Pasig City: Development Academy of the Philippines, 2007.
Cita MLAParan, Julie Catherine D., et al. Making a Citizen's Charter: Quality Service, Transparency and Accountability in Local Governance. Development Academy of the Philippines, 2007.