Raines, C., & Ewing, L. (2006). The art of connecting: How to overcome differences, build rapport, and communicate effectively with anyone. American Management Association.
Chicago Style aipamenaRaines, Claire, and Lara Ewing. The Art of Connecting: How to Overcome Differences, Build Rapport, and Communicate Effectively with Anyone. New York: American Management Association, 2006.
MLA aipamenaRaines, Claire, and Lara Ewing. The Art of Connecting: How to Overcome Differences, Build Rapport, and Communicate Effectively with Anyone. American Management Association, 2006.
Kontuz: berrikusi erreferentzia hauek erabili aurretik.