McConnon, S., & McConnon, M. (2002). Resolving conflict: Establish trusting and productive relationships in the workplace. Jaico Publishing House.
Citace podle Chicago (17th ed.)McConnon, Shay, a Margaret McConnon. Resolving Conflict: Establish Trusting and Productive Relationships in the Workplace. Mumbai: Jaico Publishing House, 2002.
Citace podle MLA (9th ed.)McConnon, Shay, a Margaret McConnon. Resolving Conflict: Establish Trusting and Productive Relationships in the Workplace. Jaico Publishing House, 2002.
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