Quality circle implementation and customers' perceived satisfaction at an Air Force hospital
This study sought to determine if there are any changes in the internal and external customers' perceived satisfaction brought about by the implementation of Quality Circle at AFGH. Specifically, it determined if there were significant differences in the customers' perceived satisfaction i...
| Autore principale: | |
|---|---|
| Natura: | Tesi |
| Lingua: | English |
| Soggetti: |