Lovett, H. (1996). Learning to listen: Positive approaches and people with difficult behavior. Paul H. Brookes Pub.
Lua i Stíl Chicago (17ú heag.)Lovett, Herbert. Learning to Listen: Positive Approaches and People with Difficult Behavior. Baltimore, MD: Paul H. Brookes Pub, 1996.
Lua MLA (9ú heag.)Lovett, Herbert. Learning to Listen: Positive Approaches and People with Difficult Behavior. Paul H. Brookes Pub, 1996.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.