Citazione Stile APA (7a Edizione)

Kolb, D. M. (1994). When talk works: Profiles of mediators. Jossey-Bass.

Citazione stile Chigago Style (17a edizione)

Kolb, Deborah M. When Talk Works: Profiles of Mediators. San Francisco: Jossey-Bass, 1994.

Citatione MLA (9a ed.)

Kolb, Deborah M. When Talk Works: Profiles of Mediators. Jossey-Bass, 1994.