APA (7th ed.) Citation

St. Clair, G. (1997). Total quality management in information services. Bowker-Saur.

Chicago Style (17th ed.) Citation

St. Clair, Guy. Total Quality Management in Information Services. London: Bowker-Saur, 1997.

MLA (9th ed.) Citation

St. Clair, Guy. Total Quality Management in Information Services. Bowker-Saur, 1997.

Warning: These citations may not always be 100% accurate.