Citace podle APA (7th ed.)

Evans, J. R., & Dean, J. W. (2000). Total quality: Management, organization, and strategy. South-Western College Pub.

Citace podle Chicago (17th ed.)

Evans, James R., a James W. Dean. Total Quality: Management, Organization, and Strategy. Australia: South-Western College Pub, 2000.

Citace podle MLA (9th ed.)

Evans, James R., a James W. Dean. Total Quality: Management, Organization, and Strategy. South-Western College Pub, 2000.

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