APA (7th ed.) Citation

Evans, J. R., & Dean, J. W. (2000). Total quality: Management, organization, and strategy. South-Western College Pub.

Chicago Style (17th ed.) Citation

Evans, James R., and James W. Dean. Total Quality: Management, Organization, and Strategy. Australia: South-Western College Pub, 2000.

MLA (9th ed.) Citation

Evans, James R., and James W. Dean. Total Quality: Management, Organization, and Strategy. South-Western College Pub, 2000.