Drew, P., & Heritage, J. (1992). Talk at work: Interaction in institutional settings. Cambridge University Press.
Chicago Style aipamenaDrew, Paul, and John Heritage. Talk at Work: Interaction in Institutional Settings. New York: Cambridge University Press, 1992.
MLA aipamenaDrew, Paul, and John Heritage. Talk at Work: Interaction in Institutional Settings. Cambridge University Press, 1992.
Kontuz: berrikusi erreferentzia hauek erabili aurretik.