Satisfying internal customers first a practical guide to improving internal and external customer satisfaction

Satisfying internal customers first a practical guide to improving internal and external customer satisfaction

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Bibliografiske detaljer
Hovedforfatter: Chang, Richard Y.
Andre forfattere: Kelly, P. Keith
Format: Bog
Udgivet: Irvine, CA Richard Chang Associates c1994
Fag:
Consumer satisfaction.
Customer services.
Job satisfaction.
Personnel management.