Chang, R. Y. (1995). Process reengineering in action: A practical guide to achieving breakthrough results. Richard Chang Associates.
Dyfyniad Arddull ChicagoChang, Richard Y. Process Reengineering in Action: A Practical Guide to Achieving Breakthrough Results. Irvine, CA: Richard Chang Associates, 1995.
Dyfyniad MLAChang, Richard Y. Process Reengineering in Action: A Practical Guide to Achieving Breakthrough Results. Richard Chang Associates, 1995.
Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.