APA (7th ed.) Citation

Chang, R. Y. (1995). Process reengineering in action: A practical guide to achieving breakthrough results. Richard Chang Associates.

Chicago Style (17th ed.) Citation

Chang, Richard Y. Process Reengineering in Action: A Practical Guide to Achieving Breakthrough Results. Irvine, CA: Richard Chang Associates, 1995.

MLA (9th ed.) Citation

Chang, Richard Y. Process Reengineering in Action: A Practical Guide to Achieving Breakthrough Results. Richard Chang Associates, 1995.