Cita APA (7th ed.)

Jurow, S., & Barnard, S. B. (1993). Integrating total quality management in a library setting. Haworth Press.

Cita Chicago (17th ed.)

Jurow, Susan, i Susan B. Barnard. Integrating Total Quality Management in a Library Setting. New York: Haworth Press, 1993.

Cita MLA (9th ed.)

Jurow, Susan, i Susan B. Barnard. Integrating Total Quality Management in a Library Setting. Haworth Press, 1993.