Leebov, W., & Ersoz, C. J. (1991). The health care manager's guide to continuous quality improvement. American Hospital Pub.
Citação norma ChicagoLeebov, Wendy, and Clara Jean Ersoz. The Health Care Manager's Guide to Continuous Quality Improvement. Chicago, IL: American Hospital Pub, 1991.
Citação norma MLALeebov, Wendy, and Clara Jean Ersoz. The Health Care Manager's Guide to Continuous Quality Improvement. American Hospital Pub, 1991.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.