Bounds, G. M. (1994). Beyond total quality management: Toward the emerging paradigm. McGraw-Hill.
Lua i Stíl Chicago (17ú heag.)Bounds, Gregory M. Beyond Total Quality Management: Toward the Emerging Paradigm. New York: McGraw-Hill, 1994.
Lua MLA (9ú heag.)Bounds, Gregory M. Beyond Total Quality Management: Toward the Emerging Paradigm. McGraw-Hill, 1994.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.