Frank, T., & Ray, D. (1979). Basic business and professional speech communication. Prentice-Hall.
Citação norma ChicagoFrank, Ted, and David Ray. Basic Business and Professional Speech Communication. Englewood Cliffs, NJ: Prentice-Hall, 1979.
Citação norma MLAFrank, Ted, and David Ray. Basic Business and Professional Speech Communication. Prentice-Hall, 1979.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.