Grenny, J., McMillan, R., Switzler, A., Gregory, E., & Patterson, K. (2022). Crucial conversations: Tools for talking when stakes are high (Third edition.). McGraw Hill.
Chicago-Zitierstil (17. Ausg.)Grenny, Joseph, Ron McMillan, Al Switzler, Emily Gregory, und Kerry Patterson. Crucial Conversations: Tools for Talking When Stakes Are High. Third edition. New York: McGraw Hill, 2022.
MLA-Zitierstil (9. Ausg.)Grenny, Joseph, et al. Crucial Conversations: Tools for Talking When Stakes Are High. Third edition. McGraw Hill, 2022.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.