Bordoloi, S., Fitzsimmons, J. A., & Fitzsimmons, M. J. (2023). Service management: Operations, strategy, information technology (Tenth Edition, International student edition.). McGraw-Hill.
芝加哥风格引文Bordoloi, Sanjeev, James A. Fitzsimmons, 与 Mona J. Fitzsimmons. Service Management: Operations, Strategy, Information Technology. Tenth Edition, International student edition. New York: McGraw-Hill, 2023.
MLA引文Bordoloi, Sanjeev, et al. Service Management: Operations, Strategy, Information Technology. Tenth Edition, International student edition. McGraw-Hill, 2023.
警告：这些引文格式不一定是100％准确.