APA (7th ed.) Citation

Bordoloi, S., Fitzsimmons, J. A., & Fitzsimmons, M. J. (2023). Service management: Operations, strategy, information technology (Tenth Edition, International student edition.). McGraw-Hill.

Chicago Style (17th ed.) Citation

Bordoloi, Sanjeev, James A. Fitzsimmons, and Mona J. Fitzsimmons. Service Management: Operations, Strategy, Information Technology. Tenth Edition, International student edition. New York: McGraw-Hill, 2023.

MLA (9th ed.) Citation

Bordoloi, Sanjeev, et al. Service Management: Operations, Strategy, Information Technology. Tenth Edition, International student edition. McGraw-Hill, 2023.