TY  - JOUR
T1  - Measuring service quality in Philippine banks An exploratory study using SERVQUAL and Q-methodology
JF  - Philippine Management Review
A1  - Talavera, Ma. Gloria V.
LA  - English
YR  - 2020
UL  - https://tuklas.up.edu.ph/Record/IPP-00000588161
KW  - Service quality attributes
KW  - Q-Methodology
ER  -