Cita APA (7th ed.)

Talavera, M. G. V. (2020). Measuring service quality in Philippine banks: An exploratory study using SERVQUAL and Q-methodology. Philippine Management Review.

Cita Chicago (17th ed.)

Talavera, Ma. Gloria V. "Measuring Service Quality in Philippine Banks: An Exploratory Study Using SERVQUAL and Q-methodology." Philippine Management Review 2020.

Cita MLA (9th ed.)

Talavera, Ma. Gloria V. "Measuring Service Quality in Philippine Banks: An Exploratory Study Using SERVQUAL and Q-methodology." Philippine Management Review, 2020.