Talavera, M. G. V. (2020). Measuring service quality in Philippine banks: An exploratory study using SERVQUAL and Q-methodology. Philippine Management Review.
Citazione stile Chigago Style (17a edizione)Talavera, Ma. Gloria V. "Measuring Service Quality in Philippine Banks: An Exploratory Study Using SERVQUAL and Q-methodology." Philippine Management Review 2020.
Citatione MLA (9a ed.)Talavera, Ma. Gloria V. "Measuring Service Quality in Philippine Banks: An Exploratory Study Using SERVQUAL and Q-methodology." Philippine Management Review, 2020.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.